1. Introduction

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our IPTV reseller panel services. By using our services, you agree to the practices described in this policy.

We are committed to protecting your privacy and handling your data in a transparent, secure and lawful manner in accordance with applicable data protection regulations.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information — name, email address and WhatsApp number provided when you contact us or register
• Transaction information — cryptocurrency wallet addresses and transaction references used for payments
• Technical data — IP address, browser type, device type and pages visited, collected automatically via standard web technologies
• Communication data — messages exchanged via WhatsApp, email or our contact form

We do not collect payment card numbers, bank account details or any sensitive financial information beyond cryptocurrency transaction references.

3. How We Use Your Information

We use your personal information for the following purposes:

• To create and manage your reseller panel account
• To process and verify cryptocurrency payments
• To provide customer support and respond to your enquiries
• To send service-related communications such as account activation confirmations
• To improve and maintain the security of our platform
• To comply with legal obligations

We do not use your personal information for unsolicited marketing without your explicit consent.

4. Data Sharing

We do not sell, rent or share your personal data with third parties for commercial purposes. Your information may be shared only in the following limited circumstances:

• Service providers — trusted technical partners who help us operate our platform, subject to confidentiality obligations
• Legal requirements — when required by applicable law, court order or governmental authority
• Business transfers — in the event of a merger, acquisition or sale of assets, your data may be transferred to the successor entity

5. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with our services. If you close your account or request deletion, we will erase your personal data within 30 days, unless retention is required by law.

Transaction records and communication logs may be retained for up to 5 years for compliance and dispute resolution purposes.

6. Cookies

Our website uses standard cookies to ensure basic functionality, remember your preferences and analyse anonymous traffic. We do not use cookies to track your activity across third-party websites.

You can disable cookies at any time through your browser settings. Note that disabling cookies may affect certain features of our website.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We strongly encourage you to use strong passwords and to keep your account credentials confidential.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to object to or restrict certain processing activities
• The right to data portability

To exercise any of these rights, please contact us via WhatsApp or email using the details in the Contact section below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.